Desktop & Mobile
Whether you access 7dewa on your laptop or phone, the same privacy protections apply. Your session data is encrypted end-to-end.
LEGAL REFERENCE
Your Data. Your Control. Our Commitment.
We built 7dewa around Indonesia's payment ecosystem and your account security. This privacy policy explains how we collect, use and protect your information when you open an account...
Data ProtectionPayment SecurityAccount PrivacyTransparent PracticesIndonesia-Compliant
What We Collect and Why
When you join 7dewa, we collect your name, email, phone number and identity details to verify your account and comply with local regulations in supported regions. Your payment information—whether you're using DANA, OVO, GoPay or QRIS—is encrypted and processed through secure payment gateways. We also track your gaming activity, session history and account balance to deliver your lobby, process payouts and detect
fraud. We never sell your data to third parties. Your information stays with us and our trusted payment partners.
Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.
24/7 SUPPORT
Questions About Your Privacy
Team online
Email Support
Reach our privacy team at [email protected] with any data requests, deletion inquiries or concerns about how we handle your account information.
Account Settings
Log in to your 7dewa account and visit Settings > Privacy to review what data we hold, update your preferences and manage communication consent.
Data Access Request
Submit a formal data access request through our support portal. We'll compile your personal information and send it within 14 business days.
REVIEW SIGNALS
How We Earn Your Trust
Encryption Standard
All data transmitted between your device and our servers uses TLS 1.2 or higher. Payment details are tokenized and never stored in plain text on our systems.
Third-Party Audits
We commission annual security audits from independent firms to verify our data handling practices and compliance with Indonesia's data protection frameworks.
Payment Partner Vetting
DANA, OVO, GoPay and QRIS providers we work with meet strict security and regulatory standards. We review their certifications annually.
Breach Response Plan
If a security incident occurs, we notify affected users within 48 hours and work with local authorities where required by law.
Staff Training
Our team completes quarterly data protection training. Access to customer information is role-based and logged for accountability.
Transparent Retention
We keep your account data for as long as your account is active, plus 7 years for tax and fraud-prevention purposes, then securely delete it.
BENCHMARKED
Consistency Across Our Platforms
Live Casino Tables
When you join a live dealer session, your video stream and chat are encrypted. We don't record your face or voice without explicit consent.
Slot Lobbies
Slot game activity is logged for payout verification and fraud detection, but your gameplay patterns are never shared with game providers.
Sportsbook Markets
Your betting history and account balance are private. We don't sell your sports preferences or betting patterns to third-party analysts.
Payment Transactions
DANA, OVO, GoPay and QRIS transactions are processed through secure channels. We retain transaction records for 7 years for compliance.
Account Closure
When you close your account, we anonymize your gaming data within 30 days and delete personal identifiers, keeping only legal-hold records.
Cookie & Tracking
We use cookies to remember your login and preferences. You can disable non-essential cookies in your browser settings anytime.
PLATFORM SNAPSHOT
What Defines Our Privacy Approach
Indonesia-First Design
We built this policy around how Indonesians actually pay—DANA, OVO...
No Data Brokerage
Your account information, gaming history and payment details are never...
Minimal Collection
We ask only for information we need: identity for account...
User Rights
You can request access to your data, correct inaccuracies, download...
Transparent Updates
When we change this policy, we notify you via email...
Dispute Resolution
If you believe we've mishandled your data, contact our privacy...
Privacy Questions Answered
We anonymize your gaming history within 30 days of closure. Personal identifiers like your name and email are deleted after 7 years, as required for tax compliance in supported regions.
Yes. Log into your account, go to Settings > Privacy > Data Export and request a copy. We'll compile your information in a standard format and email it within 14 business days.
We share only the minimum required to process your transaction: your account ID and deposit amount. We never share your full payment credentials or gaming history with payment providers.
We notify affected users within 48 hours via email and provide guidance on account security steps. We also report the incident to local authorities where required by law.
Yes. Essential cookies (login, security) can't be disabled, but you can turn off marketing and analytics cookies in your browser settings or our Privacy Preferences panel.
Live dealer video streams are encrypted but not recorded by us. Chat messages are logged for fraud detection only. We don't monitor your gameplay or share session data with dealers or other players.
Go to Account Settings > Profile and update your name, email or phone number directly. For identity documents, contact [email protected] with your request and verification details.